Job Description

Job Description and Duties

This is a continuance of a previously posted advertisement. Previous applicants remain under consideration and do not need to reapply.

This position is located in the city of Fresno .

Under the direction of the Team Manager, Staff Services Manager I, a Senior Vocational Rehabilitation Counselor, Qualified Rehabilitation Professional (SVRC, QRP) facilitates the effective delivery of services to consumers in a Vocational Rehabilitation Service Delivery (VRSD) Team. The core duties of the SVRC, QRP include the following non-delegable functions: 1) determining vocational rehabilitation (VR) eligibility; 2) determining priority for services; 3) development of the Individualized Plan for Employment (IPE); 4) determining amendments to the IPE; and 5) determining successful employment outcome achieved, and completing case closure for services of Department of Rehabilitation (DOR) consumers. The SVRC, QRP is accountable for the quality, quantity, and effectiveness of consumer employment outcomes and must effectively and consistently align the non-delegable duties with the delegable tasks performed by other team members for each consumer's case.

Communicates regularly with VR staff; provides excellent customer service to both internal and external customers; ensures the timely movement of a consumer through the vocational process, including but not limited to, monitoring of case status, compliance with mandated time frames, signatures, periodic progress updates, and annual reviews; interacts with consumers and coworkers in a professional manner, and with integrity and respect. Attempts to resolve individual’s concern at the lowest possible level; offers other dispute resolution options; and elevates to next level, if needed.

Under Government Code 14200, this position is a hybrid, in-office/telework position, and may be subject to change. Incumbent must live and work in California. Incumbent can be required to report to the office, or any designated location at any time. Telework agreements can be modified and/or cancelled at any time.

Multiple vacancies may exist.

You will find additional information about the job in the .

Special Requirements

Include  JC#483608 on your State Application (STD678) in the "Examination(s) or Job Title(s) for which you are applying" section found under the “Questions”  tab of your CalCareer application template .  Applicants who do not submit the required information may not be considered for this job.

Employment Application (STD.678):

It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application in order of current and old work experience. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD.678 may not be considered.

• Do not submit any document(s) with your social security number on it
• Do not submit your exam result(s) along with your application.
• Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed application. This page is for examination use only.

A Master's degree in Rehabilitation, counseling or a closely related field from a recognized institution and successful completion of one graduate course with a primary focus on the Theories and Techniques in counseling is mandatory. Reliability, dependability and exceptional interpersonal skills are essential. Candidates are strongly encouraged to bring to the interview unofficial transcripts and letters of reference. Prior to appointment, candidates will be required to provide sealed official college transcripts.

The work of this position requires travel. Travel within the San Joaquin Valley District is required to areas serviced by the Fresno office and for training.

Resume is required and must be included

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to communicate with all levels of internal and external contacts in a professional manner, and with integrity and

  respect

• Experience communicating with and providing information regarding DOR services to applicants and consumers

• Knowledge of department’s mission and goals

• Proficiency with Microsoft Office applications including Word, Excel, Teams and PowerPoint

• High level of organizational skills and office equipment and processes proficiency

• Ability to help facilitate expeditious resolution of problems from in-person requests, incoming phone calls and emails

Benefits

There are many benefits to joining our team!We offer competitive pay, advancement opportunities, upward mobility, work-life-balance, and for many positions, flexible hours and remote work options. The State of California offers a competitive and comprehensive benefits package, subject to eligibility, such as:

• Medical Benefits, including health , dental , and vision insurance
• Deferred Compensation options: 401k and 457b
• Leave benefit options (Vacation/Sick or Annual Leave)
• Paid Holidays
• ScholarShare (College Saving Account)
• School Loan forgiveness under the federal Public Service Loan Forgiveness Program

For the latest information on the attractive benefits offered by the state of California, explore the  .

Examination Information

To obtain list eligibility for the SVRC-QRP position, you must first take the online exam by clicking the link below:

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• School Transcripts

Job Tags

Permanent employment, Full time, Work experience placement, Work at office, Remote work, Flexible hours,

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